about me

The best part of any job is the people – finding out about who they are, what switches them on and what they want to do with their career.

Throughout the last fifteen years I have trained, developed and coached hundreds of colleagues in both retail and hospitality and have enjoyed witnessing people blossom.

Whether it is leadership development, engagement around company culture or being at their best for customers, I can help. I ‘get’ people and I can help you to ‘get’ them too.

Laura Douglas
Founder of The Talent Trainer

our services

We offer tailored services designed around your business needs.

Your Business

Learn how to motivate and inspire your team to deliver the same passion and energy as you, and guarantee customer satisfaction and a return visit.

Your People

Learn how you can develop your people so that they become the leader you need them to be in order to deliver your business objectives.

Contact us today to discuss the right mix of services for your business.

why choose the talent trainer?

L&D consultancy

Expert advice to help you plan how to deliver training and development across all areas of your business

Team Engagement

Bespoke sessions which will ensure every team member understands the culture of your organisation

Coaching for Solutions

Business coaching for Management roles will ensure your organisation meets agreed targets

happy clients

"A highly visible leader who communicates clearly and confidently"

I’ve worked with Laura for a number of years developing and delivering a bespoke workshop as part of her exceptional leadership programme at Oakman Inns. She is a highly visible leader who communicates clearly and confidently what she needs and why it’s needed, she refuses to accept second best particularly from herself. Laura has the rare ability to blend empathy and ‘directness’ when leading and coaching which facilitates self-reflection. I met Laura during a growth period in my own business and she provided me with support and guidance which greatly helped me develop as a training provider and a business owner. She has become a person who I know I can call upon to act as a critical friend. I know that her ability to cut through the ‘fog’ has made her a ‘go to’ person for me. Laura is no nonsense but with the added value of an approachable persona; she has the ability to make anyone feel welcome and part of the team. Why would I recommend her? It’s simple – she’s good at what she does and cares a lot.

Jim Ferran - JRC Training

Get in Touch

For an initial chat about how The Talent Trainer can help you and your business, please get in touch:

You can expect a prompt – and warm – reply.

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